Delivery Policy

A local delivery fee of $12.00 will be added to each order, for each address in London ON.

Deliveries are done between the hours of 9:00 and noon and between 1:00 pm and 5:00 pm. We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

We are unable to deliver flowers to a P.O. Box or an A.P.O. address.

If No One is Home: Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.

Incorrect Addresses: If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. Time 4 Flowers is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

Canceling an Order: Same-day orders are processed immediately, and cannot be changed. Due to the urgent nature of florist-delivered products we are unable to cancel or change orders already in process at the florist, en route, or delivered. To cancel or change an order that has not been processed please contact us directly.

The recipient will be contacted: In most cases, we may contact the recipient to ensure s/he will be home to accept the delivery.

Special delivery requests: The customer assumes all liability for requests to leave arrangements.

We highly discourage special instructions requesting delivery to a doorstep, porch, yard, or any location where the recipient cannot accept the arrangement themselves. Time 4 Flowers cannot be held responsible for missing or faulty products due to this special request.

Refusal of order by recipient: If the recipient refuses to accept a delivery, you will be held fully liable for the cost of the gift.